Terms & Conditions
Last updated on 1st January, 2026
Welcome to the official website of Medify Digital Health Pvt. Ltd. (“Medify”, “we”, “our”, “us”). By accessing or using this website, Medify digital platforms, or Medify Hub services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please discontinue use.
1. Use of Website
This website is intended to provide general information about Medify, its healthcare ecosystem, digital health services, Medify Hub model, and partner network. All information is provided for informational purposes only and must not be considered medical advice.
Use of this website and Medify platforms is entirely at your own discretion and risk.
2. No Doctor–Patient Relationship
Using this website, submitting online forms, booking appointments, or interacting through Medify platforms does not create a doctor–patient relationship with Medify.
A doctor–patient relationship is established only between the patient and the treating medical practitioner after a confirmed in-person or tele-consultation.
This platform must not be used for medical emergencies.
3. Medical Disclaimer
All medical services facilitated through Medify are provided by independent licensed doctors, pharmacies, and diagnostic partners.
The content and services available through Medify:
- Are not a substitute for professional medical advice, diagnosis, or treatment
- Should not be relied upon for making medical decisions
- May not apply to individual medical conditions
Always consult a qualified medical professional.
4. Appointments & Services
Medify enables appointment scheduling, digital records, pharmacy coordination, and diagnostic facilitation. Appointment requests do not guarantee confirmation and are subject to availability of healthcare partners.
Medify reserves the right to reschedule or cancel appointments or services when required for operational, clinical, or technical reasons.
5. Intellectual Property
All website content including text, images, software, logos, design, trademarks, and platform elements are the intellectual property of Medify Digital Health Pvt. Ltd., unless otherwise stated.
Unauthorized copying, reproduction, modification, or redistribution is strictly prohibited.
6. User Responsibilities
Users agree:
- To provide accurate and complete information
- Not to misuse the platform or submit false, misleading, or harmful content
- Not to attempt unauthorised access to Medify systems or data
- To use Medify services only for lawful healthcare-related purposes
7. Limitation of Liability
Medify is not liable for:
- Medical outcomes or treatment decisions
- Errors, delays, or omissions by doctors, pharmacies, or diagnostic partners
- Technical disruptions, data loss, or system downtime
- Any direct or indirect damages arising from platform usage
Use of Medify is at your own risk.
8. Third-Party Services
Medify may integrate or link to third-party platforms, labs, payment gateways, or healthcare providers. Medify does not control or guarantee their services, accuracy, or privacy practices.
9. Privacy
Your use of Medify is governed by our Privacy Policy. By using our website or platform, you consent to the collection and use of data as outlined in the Privacy Policy.
10. Changes to Terms
Medify Digital Health Pvt. Ltd. reserves the right to update these Terms & Conditions at any time. Continued use of the website or platform indicates acceptance of the revised terms.
11. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of Odisha, India.
12. Contact Information
For any queries related to these Terms & Conditions, please contact:
Medify Digital Health Pvt. Ltd.
info@medifyhealth.in
